Strategic Plan

Project Description & Overview

Project Steering Committee Group Meeting

Project Steering Committee Group Meeting

With the guidance of Raftelis Consultants, the Rivanna Water and Sewer Authority and Rivanna Solid Waste Authority initiated a joint strategic planning process beginning in June 2017 to create an organizational vision and a framework for guiding the utility into the future. The strategic framework will help guide investment,  allocate resources, and provide a structure for annual reviews to assure that long-term goals and objectives are achieved.


Rivanna’s strategic planning process was designed to assure:

  • A shared vision of Rivanna’s ultimate goals
  • A collective understanding of the available resources, the environment, and the principles upon which strategies will be based
  • Acceptance of the direction and urgency of the strategic and operating plans, which will be integrated into the way Rivanna is operated on a day-to-day basis

Rivanna’s strategic planning process involved input from a broad group of internal and external stakeholders, and deep involvement of more than 60 employees in the strategy development process.

Major elements of the process included:

  • Stakeholder Input
  • Foundation Workshops
  • Goal Teams
  • Strategy Workshops
  • Project Steering Team Review

Goal Teams

  1. Workforce Development
  2. Operational Optimization
  3. Communication & Collaboration
  4. Environmental Stewardship
  5. Solid Waste Services
  6. Infrastructure & Master Planning


Project Timeline

Strategic Planning Project Kick-off Meeting

June 15, 2017


June 26, 2017

June 26 – July 14: On-Line Survey for All Employees

Focus Groups

June 29, 2017

June 26-29: Employee Focus Group meetings and one-on-one External Stakeholder Interviews with Raftelis

Public Meeting hosted by Rivanna and Raftelis

August 3, 2017

Work Session #1

August 22, 2017

With RWSA & RSWA Board of Directors

Foundation Workshop

August 31, 2017

Project Steering Committee: Staff and Board Members

Goal Teams Workshops

September 19, 2017

Sept. 19 – 21: Employee Teams

Strategy Workshop

October 12, 2017

Project Steering Committee (staff and board members) and Employee Goal Teams meeting

Work Session #2

November 14, 2017

With RWSA & RSWA Board of Directors

RWSA Board Approval

December 19, 2017