Contact Us

Question or Concern?

Please fill out the form below to contact us or call us at (434) 977-2970

Contact Form

Household Hazardous Waste (HHW), Bulky Waste Days, and Special Collection Days

If you would like to be notified when they are happening, please sign up below.

For information about upcoming special collection days, visit:

Household Hazardous Waste (HHW) and Bulky Waste Days Notification

Board of Directors

To contact the members of the Rivanna Water & Sewer Authority collectively with comments or suggestions, send an email to


To contact the members of the Rivanna Solid Waste Authority collectively with comments or suggestions, send an email to

Log an Odor Complaint

Rivanna Water and Sewer Authority takes great pride in being one of the leading water utilities in the region – keeping the water running for our customers 24/7 in a reliable, environmentally-minded, economical way.  We want to hear from our neighbors and community members when issues arise. We log all odor complaints we receive whether by this form, email (, and by phone (434-977-2970).  If you provide an address, additionally we will add to our odor tracking map to share with our engineers working on our large-scale odor control project.

For the most timely response, we highly recommend contacting us by phone (434) 977-2970 while you are experiencing the odor, rather than later, so that we can properly investigate.

Odor Complaint Form